If it has a battery, we can replace it! We’ve replaced hundreds of thousands of watch batteries and ensure that each job is done correctly and without any scratches, dings, or other damage to your watch. Most battery replacements and inspections can be done on the same day and if we notice any other necessary repairs, we will offer to fix it at the same time or custom order any parts we may need to get it back to perfect condition. We make battery replacements easy! Just drop it off with us before you go shopping or watch a movie and we’ll text you when it’s ready to pick up. If your battery ever dies, just bring your watch in and we’ll replace it again, and perform another full inspection, absolutely free! Battery Replacements While You Shop All of our batteries come with a warranty good for five years or the lifetime of the watch. Regularly inspecting your watch while you’re replacing a battery can help increase a watch’s longevity, keeping it ticking for many years to come. Our watch technicians are trained and experienced in identifying potential issues before they become problems so you can rest easy knowing that you’re protecting your watch and maintaining its financial and sentimental value.Ī watch can be a sizable financial investment and is often a prized possession or family heirloom. When we replace a watch battery, we give the whole watch a full inspection including the stem and crown, clean your contacts, and inspect your seals for signs of damage and lubricate or replace them as necessary. Please contact our customer service representative at 6480 7189 for more information.Ĭan I purchase a replacement strap? Replacement straps are not available for sale at our Customer Service Centre.Replacing a watch battery is more than just putting a new battery in and sealing it back up, it’s also the perfect opportunity to take a look at the inner workings and make sure everything is running smoothly and there are no potential problems lurking beneath the surface. However, its availability may vary from model to model. (Print out copy or able to show when prompted) Can I request for spare links on my metallic band if I have a bigger wrist? Additional band link is available for order should you require. ③ Official Email informing complete of delivery with order No. ② Casio Singapore warranty certificate with model name and purchasing date information 2, If purchased via Casio online stores (ONLY Official Casio online store & Lazmall Casio flagship Store):①+②+③ ① International warranty card (without official store stamp) ②Casio Singapore warranty certificate with model name, purchasing date and purchase official store stamp information. What will I need to bring when visiting Casio Singapore Service Center for repairs ? 1, If purchased via offline stores (G-shock stores and Casio authorized Dealers' store) : ①+② ①International warranty card with official store stamp It is recommended that the above job is to be carried out by Casio Service Centre or its authorized service partners.īattery replacement is not covered under warranty but at a charge basis dependent on model. It is recommended to have the gasket replaced at least every 18 months in order to maintain the water resistant quality of your watch. As the watch ages, the gaskets will become dry and brittle whilst diminishing its water resistant quality. On water resistance (WR): A primary factor about water resistance is to keep in mind that it is not permanent condition. Retail Outlets: Temporarily suspended until further noticeīattery replacement fees will include current consumption test on module, water pressure test to gasket replacement. The lead time for battery replacement varies on the channel the watch is sent to. Opening Hours: Mon - Fri: 9.30AM to 5.30PMĬlosed on Sat, Sun & Public Holidays Latest Service Offer and Courier Services Service Maintenance Membership Courier Services - (To understand more about the services, please contact us at 6480 7189 or write to us at How long will my repair / change of battery take? Battery Change: CUSTOMER SERVICE AFTER PURCHASE Where is your Service Centre located at? For repairs/battery change services, you may drop off your watch at our Service Centre at the following address: 331 North Bridge Road, #21-01/06 Odeon Towers, Singapore 188720įor Product Repair and Parts Replacement: (65) 6480 7189
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